Please perform the following tests to narrow down the issue.
1. Does the skipping happen when you are streaming music from a service such as Spotify or Pandora over WiFi?
- Yes, see question 2.
- No, see the other questions to see if they apply. Otherwise send an email to support@blumoo.com
2. Does the skipping happen when you turn WiFi off and play a song stored on the phone?
- Yes, see question 3.
- No, your internet connection OR WiFi/Bluetooth interference on your device is causing the issue. (iOS - http://support.apple.com/kb/ht1365)
- Yes, move your Blumoo to a different location (or the other device) to see if this corrects the issue.
- No, There may be some interference coming from another device, try to move Blumoo to see if this helps.
If you are still having troubles or are unsure then send us an email: support@blumoo.com